How do I rent accommodation from you?

You can make enquiry through our website but booking is directly place with owner.

What should I do if I can’t contact the property owner/manager?

Please call our support number and we will assist you.

How do I pay for my holiday?

All payments go through owner of the property.  We recommend that all transactions are made through the secure payments system on their own website

How do I find out more information about the property/my holiday?

If you need more information than is available on this website you can contact us, or you may contact the accommodation owner directly, using the details available on this website.

How do I contact the property owner/manager?

You may contact accommodation owners by email through this website. Some listings will also include telephone numbers for accommodation owners.

My booking request was declined. What can I do?

Please contact us, we will be able to help you.

How do I cancel or change my booking? (for guests)

Please contact us, or talk to the property owner directly

How do I complain if I have a problem?

Please contact us, and we will try to resolve any concerns you may have

Are there any risks involved in using your website?

We carry out checks to ensure that all people who advertise on our website are genuine, and that the accommodation is as described. We believe that every listing on our website will offer you a great place for a holiday, but we can’t guarantee your satisfaction with the accommodation as not all of your expectations can be anticipated.

You must always give due consideration to the nature of advertisements and contracts transacted on the Internet, and the risks involved. It is possible that direct contact between Advertisers and Holidaymakers in relation to a booking may not occur and you are advised to proceed with care and judgement when using our website.